Important Health Notice

Rabies Exposure Update – 12/23/25 

We know this news may feel unsettling, and we want to share the following information with care, transparency, and reassurance for our Bow Wow Lounge community. 

We were notified by state and local public health authorities that a dog who previously visited our facility was later confirmed to have rabies. This diagnosis was verified by the Illinois Department of Public Health through laboratory testing. The dog is no longer at our facility, and there is no active threat to pets or people at our center.

As is our requirement for all pet guests, the dog was current on its rabies vaccination at the time of diagnosis — a reminder that while vaccines are highly effective, no vaccine provides absolute protection. 

As pet lovers, we are deeply saddened for the family of this pet guest, and we recognize the situation has been stressful for several of our pet families, especially during the holiday season. Our hearts are with everyone affected.  

Notification & Communication

In coordination with the Illinois Department of Public Health, Cook County Animal & Rabies Control, and the Chicago Department of Public Health, all pet parents whose dogs may have had potential exposure have already been directly contacted and provided with individualized guidance. If you have not been contacted by health authorities, your pet was not identified as being at risk.

Center Safety

The rabies virus does not survive in the environment and is transmitted only through direct contact with infected saliva. Simply being present in the same space does not pose a risk. Based on guidance from public health experts, our center is safe to operate, and we continue to welcome pets as usual.  

Guidance for Exposed Pets

Illinois law requires specific precautionary steps for pets that may have been exposed, depending on vaccination status. Those that require these precautionary steps have already been contacted by the Cook County Health Department and given the proper instruction.

These steps are preventative in nature and are not an indication that illness is expected. Vaccinated pets rarely develop rabies when post-exposure protocols are followed, and rabies vaccines are highly effective.

Any dog that is up to date on rabies vaccination and was in contact with a rabid dog should get a booster rabies vaccination and be held in a home quarantine for 45 days with close monitoring for any symptoms suggestive of rabies.  

Pet parents with questions about required quarantine, booster vaccinations, or documentation should follow the instructions provided by health authorities and their veterinarian.

Questions or Additional Information

If you have questions about rabies exposure or health guidance:

  • Chicago Animal Care and Control: 312-747-1406 

  • Illinois Department of Public Health: 312-743-9000

We understand this situation is concerning. While this was an unfortunate and rare event, we want to reassure our community that we acted promptly, responsibly, and in full partnership with public health officials. The safety and well-being of the pets entrusted to our care remains our highest priority. 

If you have any questions or concerns about future appointments, please do not hesitate to reach out.  

Sincerely,

The Bow Wow Lounge Team